If you're a professional who takes pride in high credibility, check that its not being undermined by missing any of these items.
Communicate your credibility by:
- giving evidence and clear examples of your competence - not just making claims
- sharing your ideas, insights, knowledge and wisdom
- communicating in clear, modern, non-technical, un-jargonised English
- sharing the techniques, approaches and sources you use to stay at the leading edge of your specialist area
- making it clear that you can - and do - maintain confidences
- being across the technologies you need to use in your work
- being authentic - not letting phoniness enter through insincere flattery
- taking interest in your client and getting really close to them
- being dependable and reliable
- focusing on your client and their needs - and being prepared to put their interests ahead of yours.
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