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Building your brand

By Linda Julian

Nowadays, savvy professionals recognise what marketers have known for years:  strong brands are worth having.

It's the strength of the brand that delivers Heinz a price premium every time a tin of its baked beans is sold.  Designer name goods we aspire to are all about brand power.

Professional success depends, in part, on having a brand that both commands respect and resonates with target consumers.

Here are some specific actions you can take to add weight to your brand:

  • research your client constituencies  -  understand exactly how you're seen, where clients "pigeonhole" you and your firm, and what differentiates you from the rest
  • understand your practice  -  define your key capabilities  -  set goals and objectives based on a clear understanding of what you can deliver especially well  -  communicate these goals and objectives clearly and compellingly throughout your firm
  • work out what reputation you want  -  advance your vision for your practice and create the strategy to support the reputation you want  -  document your strategic position 
  • become a "stand out" performer in at least one market  -  true excellence and dominating at least one (even tiny) market segment will help you to power-up your brand
  • use communication powerfully  -  ensure that every communication between you and the rest of the world works to support your positioning and promote your reputation
  • implement a cohesive marketing and communications plan  -  pay attention to the details - make certain the messages that you are sending to the market are consistent and cohesive
  • pay attention to internal communication  -  every team member must have a clear understanding of your goals and plans if you are to build reputation and brand power quickly and convincingly
  • monitor performance  -  track progress against your plans  -  use a mix of research techniques to check that your brand and reputation are moving in the direction you seek.

Whatever your ultimate objectives for your professional practice, doing a good job is no longer enough.  Building your brand and reputation will help you to achieve your professional and business goals faster.


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