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Success stories sell

By Linda Julian

Credentials documents, client lists, expertise summaries and service descriptions are all helpful pieces of marketing collateral, but impact is increased powerfully by case studies, hypotheticals, and well-drawn anecdotes

Success stories are one kind of case study  -  they really help sell expert professional services.  Success stories bring your skills and knowledge to life.

Once you’ve decided which clear-cut success to share, here are some tips to tell your story.

  • Be clear about the intended readership "audience" for your story, what will interest them, and why.
  • Work out exactly what you want to convey by storytelling.
  • Often your case studies or success stories cases have to be de-identified, but if you can name those involved, it’s even better.  If you’re attributing your success stories, clear it with involved parties now.
  • Distil key success factors, elements, and strategies which you wish to highlight.  Focus on these by making them central to your story.
  • Create an appealing theme or angle for your success story  -  the best themes emphasise what the client sees as the benefit.
  • Work at a punchy and interesting introduction which encourages your audience to read on.
  • Zero in on the benefits you achieved  -  describe and quantify them.
  • If there were important obstacles in your path, tell how you managed risks and overcame barriers in your way.
  • Include client testimonials  -  pithy excerpts  -  wherever available.
  • Keep it succinct  -  avoid wordiness.

For help in creating powerful stories, get in touch.





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