By Alistair Marshall

What to do when clients want a price negotiation

Having a price negotiation with a client is not always easy, but it’s an important skill and one that you’ll need to employ more and more. Clients bargaining with their professional services firm is not unusual. It’s perfectly reasonable for clients to care about their money, and it’s smart for you to show that you […]

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Same-same, but different  –  Best practice for recycling boilerplate tender, bid & proposal content

Same-same, but different – Best practice for recycling boilerplate tender, bid & proposal content

I once had a client say he wanted to do ‘fresh writing’ for the entirety of content in every single tender, bid and proposal response. That’s right…every time…every bid…100% written from scratch. Unsurprisingly the ‘fresh writing’ diktat put considerable extra pressure on his already frazzled team and didn’t help his firm’s win rate. When it […]