By Alistair Marshall

What to do when clients want a price negotiation

Having a price negotiation with a client is not always easy, but it’s an important skill and one that you’ll need to employ more and more. Clients bargaining with their professional services firm is not unusual. It’s perfectly reasonable for clients to care about their money, and it’s smart for you to show that you […]

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Breaking up with a client

Breaking up with a client

Breaking up is hard to do. Especially when you’re considering a break up with a client in the professional services context. Many professionals spend so much time winning or delivering client work that they don’t take time to think about the quality of their service relationships. The arrangement may work for the client, but does […]